FAQs
How Long Has Summer Feet Cycling and Walking been in business?
How can I reach Summer Feet Cycling and Walking?
We can be reached by phone at 1.866.857.9544
By email at [email protected]
By Mail
Summer Feet Cycling and Walking Adventures
P.O. Box 10822
Portland, ME 04104
What is included in the trip price or your multi-day tours?
- All Lodging
- All lodging taxes and gratuities
- Most meals as indicated on the itinerary
- All taxes and gratuities for these meals
- Expenses paid for activities, i.e., sailing, kayaking
- Tips for activities
- Entrance fees for National and State Parks
- Experienced Summer Feet Guides
- Detailed route notes and maps
- Van transfers to/from the designated starting point
- Van support, including freshwater, ample snacks, and “relief rides.”
- Summer Feet Souvenirs – a cycling water bottle and t-shirt (available in men’s and women’s fit)
Not Included:
- Alcohol except if indicated on the itinerary
- Personal Expenses
- Leader Gratuities
What does prices are based on double occupancy mean?
What if I want a private room?
Is there a chance our trip will be canceled?
Summer Feet loves to run our trips and hates to cancel them. If low enrollment potentially impacts the operation of one of our multi-day tours you have the following options
- We will run the trip for two people for an extra $500.00 per person.
- We will transfer you to another departure and offer a 10% discount.
- Refund your deposit
The exception to this policy is Force Mejerur events.
For all our day trips, the minimum number of participants is two.
What is Force Majeure?
What is your cancellation policy?
Day Trips Cancellation Policy
Reservations require a $50.00 per person deposit, which is fully refundable in the event of a weather cancellation declared by Summer Feet Cycling. Refundable less $5.00 per person with 48-hour notification. Deposit is non-refundable in the event of a guest no-show or less than 48-hour cancellation.
Multi-Day Tours Cancellation Policy
If you cancel 61 days before departure, we will refund your deposit less a $200.00 per person cancellation fee.
If you cancel between 60 and 31 days before departure, you will receive a 50% refund or a 100% credit for future travel, valid for two years.
If you cancel 30 days or less before departure, there is zero refund. Exceptions to our cancellation policy cannot be made for any reason, including weather, terrorism, civil unrest, or personal emergencies. In addition, there is no refund for arriving late or leaving a trip early.
Our graduated and time-sensitive cancellation/refund policy is intended as liquidated damages and not as a penalty. Summer Feet Cycling uses participant Tour payments to prepare for the tour, pay its staff and suppliers, and other costs associated with its operations. It is difficult to ascertain the amount of actual loss or damages that would result if a participant or booking party cancels at a given point in time before the start of a tour. As a result, our policy reflects a reasonable estimate of the actual costs Summer Feet Cycling will incur in the event of participant or booking party cancellation at various points before Tour departure.
We strongly recommend you purchase trip cancellation insurance. Summer Feet Cycling LLC assumes no responsibility for non-refundable airline or hotel reservations or other travel costs. In the unlikely event that Summer Feet cancels a trip, you will receive a heartfelt apology, a tale of woe, and a 100% refund.
Cancellation & Refunds for Italy Itineraries:
We highly recommend that you purchase travel insurance, including trip cancellation/interruption insurance. All cancellations must be received in writing or via confirmed email. A minimum $150 handling fee per participant will be retained for all Italy cancellations.
The following table explains cancellation fees for all tours offered in Italy:
Days before departure | Cancellation fee per participant |
91 or more | $150 (transfer policy can be applied) |
90 – 61 | Full deposit |
60-31 | 50% of tour price* |
30 – 0 | 100% of the tour price; 30% of the tour price* may be placed on account to be used within one year of cancellation date * |
*Tour price is defined as the listed tour price adjusted for any applicable single supplement or forced single room fees and discounts. Funds placed on an account cannot be used toward TourzPlus trips.
No refunds are possible after the tour begins. Refunds take 2-4 weeks to process from the date written cancellation is received. We reserve the right to cancel a tour prior to departure for any reason, in which case a full refund will be made if cancellation occurs 45 days or more prior to the scheduled departure date of the tour. Refunds are for tour price only and do not include transportation, hotel, or other expenses incurred on the part of tour participants. In the rare event that ExperiencePlus! is forced to cancel a tour within 45 days of the tour start due to an act of nature or force majeure ExperiencePlus! will place 100% of customer funds towards a future tour reservation to be used within two years of the cancellation date. Prices for overseas tours are based on international exchange rates and are subject to adjustment without prior notification in the event those rates should change. (Any increase resulting from such an adjustment shall not modify the cancellation provisions herein.)
Where can I get trip insurance? And how much does it cost?
What is the difference between guided and self-guided tours?
Do I have to carry my luggage on a self-guided tour?
What if I have a flat tire or other mechanical issues on my self-guided tour?
What if I cannot finish the day’s ride?
What if I can’t or don’t eat lobster?
What if I really like lobster?
